a) In case of withdrawal from the contract by a participant HS may charge a reasonable compensation. The amount of compensation will take into account the tour price as well as the costs for expenses saved by HS and possible alternative use of the berth by HS.
b) HS is entitled to set the following packages when calculating the compensation instead:
In case of withdrawal the cancellation fee is
- 90 days before departure: 40 %
- From the 89th to 60thday prior to departure: 50 %
- From the 59th to 30thday prior to departure: 60 %
- From the 29th to 20thday prior to departure: 70 %
- From the 19th to 10thday prior to departure: 85 %
- From the 9th day prior to departure 95 % of the price.
c) The participant is at liberty to prove that no or significantly lower costs have been incurred than the above lump sums.
d) Should a participant cancel a cruise early, in particular without having been inducedto do so by any deficiency or acts of God, HS retains the right to the complete tour price.
e) Until the beginning of the cruise you can be represented by asubstitute. The organizer (i.e. HS) can object to the change if the substitute does not fulfill the given requirements of the cruise, or if any government regulations or administrative orders stand in the way of the exchange.The substitute enters the contract in your place for all rights and obligations. In case of the above mentioned change there are additional costs of 35.- €per person.
f) If we succeed in rebooking to another date within a period of 6 months, payments will be credited in full, less handling charges of 10 % of the cost of the cruise.
a) Shortcomings of the trip and other defects are to be reported immediately to the owner / skipper during the boat trip so that corrective action can be taken.
b) In cases of technical defects we strive to promptly repair or replace. However, there is no entitlement to a reduction or repayment of the cruise price when individual pieces of equipment fail (stove and oven, Radio, Heating, radar). Only in case of failure of safety and prescribed equipment (especially in rescue and signal devices) the participant is entitled to a partial refund of missed days of the cruise, if no repair or replacement takes place and thereby one or more days of thetriphave to be cancelled. However, a repair or delivery time of 48 hours shall be deemed agreed and is therefore not to be counted as missed time.
c) For technical or other reasons individual items of equipment may deviatefrom our specifications. Furthermore, technical equipment or facilities under their use can sometimes fail. This represents no loss of performance.
1.13. Passports, Visas,Customs,Currency and Health Regulations
To participate in a cruise you need a valid personal identity card. To participate in a cruise to or from non-European or non -EU countries, you need a passport which is still valid for at least 6 months and possibly a visa. Please pay attention to the sufficient validity of your passport. The authorities verify these details very closely. Delays and inconvenience when entering and clearing out are the responsibility of each crew member. If an onward journey due to invalid documents is not possible, the crew member may be excluded from the cruise. All costs and expenses arising from non-compliance of passport, visa, customs, currency, drugs or health regulations,have to be carried exclusively by the participant causing them.The person concerned will also be chargedthe resulting costs for damage caused by him- or herself.
1.14. Safety Equipment
Swimming or lifejackets and lifelines are on-board equipment. They mustbe worn while sailing wheneverthe skipper orders the crew to do so.
Smoking is not allowed in the salon or in the other ship's interior.
1.16. Jurisdiction, Applicable Law
a) All complaints must be made in writing to and received by catamaran sailing, dolphin HS no later than one month after the end of the cruise. Claims of the participants of the cruise expire after one year. The period begins with the day on which the cruise was to end according to the contract.
b) This Agreement is governed exclusively by the laws of the Federal Republic of Germany. If any provision in these Terms and Conditions or any provision in any other agreement be or become invalid, this shall not affect the validity of all other provisions or agreements.
You can download the terms and conditions here in german "AGB Kojencharter - Katamaransailing Dolphin" als PDF herunterladen (Stand: März 2014).